Puerto rico san juan airport: SJU Official – Luis Muñoz Marín International Airport Puerto Rico

San Juan Airport Customer Reviews


3/10

Not Verified | San Juan airport’s water fountains are disgusting. They are dirty and many are non-working. When they do work the water tastes like it came from a sewer. Since you have to dump liquids at security your only choice is to buy bottles of water. Two 16 oz bottles of Dasani are $8.96. That is obscene. Decent airports have water available in drinking fountains and refill stations for free. In addition to the obscene cost it is an environmental issue. We carry refillable Yeti bottles but the water is unfit for consumption. This opinion about the water quality is from a 20 year infantry US Marine who has drunk some pretty disgusting water. Clean, potable water is a basic function like toilets.




1/10

Trip Verified | Worst airport. Dirty. Layout makes no sense. Shops close at 6pm. Airport Staff rude and useless. TSA and USDA unprofessional and have no idea what they are doing. Food choices horrible. No real charging stations, have to sit on the floor. Have been to airports in 3rd world countries that are way better. If you ever go through this airport, come before 6pm so you don’t starve or better yet skip Puerto Rico and I’m ashamed to say I’m Puerto Rican and this is an embarrassment. Be prepared to starve and be frustrated.









Arrival and Departure
July 2022
Family Leisure
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1/10

Trip Verified | Let me just say, this airport sucks! TSA literally has every single flight going through one TSA point. The agents are rude and I am just not sure what issue Puerto Rico has with Americans, like you do know we all don’t create policies and laws that may affect your country right? Don’t take the governments actions out on us. That being said, this airport moves slower than molasses. No urgency, no customer service, no humility. That airport is the most disgusting airport ever and whoever is over it should be ashamed of yourself.









Arrival and Departure
June 2022
Solo Leisure
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1/10

Trip Verified | Bad service, food venues close at 6pm on a Saturday night during spring break. Traveling with kids flight delayed no food venues open, it doesn’t even makes sense. Not enough charging stations.




1/10

Not Verified | This has to be one of the worst airports ever — on arrival in the middle of the night there was no one to ask for any help but the worst time was on departure the left luggage was full so we couldn’t leave our items and had to wait 8 hours in the airport, no internet at all even to pay for! Who doesn’t have internet, it’s dangerous especially when you have to sort out locator forms we had to pay for internet time at the airport hotel to ensure we could check in — no seats available at the airport and it was dirty and simply awful. Never again such a shame









Arrival and Departure
March 2022
Couple Leisure
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1/10

Trip Verified | The service at this airport is bad and they don’t know how to treat customers. The service at store coffee roasters is very slow and the employees don’t treat customers good. Hope people buy their coffee at other concessions with better customer service.









Arrival and Departure
February 2022
Business
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2/10

Trip Verified | This is the worst airport I have ever travelled through. As a Puerto Rican myself, I am very ashamed that this airport is what tourists see when they come here. The airport is dirty, the service is horrible, the food is lacking, food court isn’t existent. Bar service, those that are open, is characterized by their rudest behavior. The prices are the highest I have ever seen and the food is awful. The people of Puerto Rico don’t deserve an airport so mediocre that only can compare with third world countries airports. Shame, shame.









Departure Only
October 2021
Business
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1/10

Not Verified | Let me just start off by saying the communication between main land Americans and Puerto Rican Americans is so bad. I came from Arkansas on my way to the Virgin Islands and I had to layover in San Juan, it took me about 45 minutes to find somebody to help me, everyone I approached looked at me and with disgust and said they didn’t speak English, I finally found a janitor that was willing to help me. I will never in my life go back through Puerto Rico or visit Puerto Rico, its such a shame the security screeners told me to go away. I was in distress and finally found where I was supposed to go, the walk was horrible like 20 minutes straight walking. I ended up having a panic attack.









Transit
January 2021
Solo Leisure
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3/10

Not Verified | I arrived at San Juan airport on May 20 around 2 pm I speak no Spanish me and my boyfriend came for vacation. He speaks it I don’t. I got lost and was crying and freaking out I had lost my phone. And I had all these bags plus my cat. I had no clue where my boyfriend was. I talked to 5 different people that were working at the airport and not a single one of them could help me. The lady for lost luggage area was super rude to me and told me she could not look after any of my bags so I could go look for my boyfriend. Then I talked to a luggage guy and he literally ignored me. Then I even talked to an airport security and he could not help me either. I thought this was a tourist airport but not a single person could help me or understand me. No one would even let me use a phone they had. I think this is messed up on so many levels because I spent so much money to fly here and I got lost and not a single person could help me. Imagine a child getting lost and people just ignoring him or her because they speak english only and don’t understand them, leaving them to fend for themselves,It’s sad and a very scary thing, I am now afraid to go back to San Juan airport because of my experience and it needs to be heard and something needs to be done about it.






Arrival Only
May 2019
Couple Leisure
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3/10

Not Verified | It is a shame that San Juan Puerto Rico has such a poor airport! The outlets dont work, the chairs are awful, not enough shopping and lets not start with the condition of the bathrooms! The food is over priced and bad. I will suggest for the management of this airport to visit Punta Cana airport! This will put them to shame. Puerto Rico a commonwealth of the USA you will think that the amenities or standards will be similar to those of USA? Wrong….nothing to be excited here!









Departure Only
April 2019
Business
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Luggage Storage San Juan Airport | 1000+ Locations

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LUGGAGE STORAGE SAN JUAN AIRPORT

San Juan airport, officially known as San Juan Luis Munoz Marin International Airport is located at Carolina, 3 miles south of San Juan Puerto Rico. It is the busiest airport in the Caribbean becoming one of the major transit spots through these fascinating islands. Whether visiting this city alone or headed to other islands, make the most out of your time by using the services of baggage storage. Vertoe is conveniently present at nearby locations with its luggage storage service so that you can store luggage in San Juan without any worry.

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As the capital and largest city of Puerto Rico, San Juan is the major getaway to the Caribbean. Whether cruising along the Verde resort strip or strolling on the cobblestone streets of Old San Juan, this city is a great place to unwind while heading to other destinations of the Caribbean. Utilize San Juan Airport luggage storage with Vertoe and enjoy the charm of this city uninterrupted. Vertoe has many local shops providing luggage storage near San Juan Airport for the convenience of dropping your bags.

Talking of luggage storage, San Juan Airport gives the right location to drop heavy bags and enjoy the city bag free. Being one of the most important transit hubs in San Juan, luggage storage near the airport is easy to locate. Either by storing your luggage at the San Juan Airport or at any other baggage storage, you can walk around the city without dragging your bags.  

 

Luggage storage near San Juan Airport

The luggage storage facility is available at the San Juan Airport. 

The location of the storage is at:

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Other transit spots at San Juan with Luggage Storage

Luggage storage options in San Juan Capistrano Station

San Juan Capistrano station doesn’t offer any luggage storage space.

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30% discount from AVIS — San Juan Airport (Puerto Rico)

Popular car models from AVIS in San Juan Airport (Puerto Rico)

Mini

Fiat 500

1160 RUB / day

mini

Citroen C1

1249 RUB / Day

FIRDA FIREDA 9000 RUB / Day

9000 FORD FORN day

Estate

Opel Astra Estate

2498 RUB / day

5798 RUB / Day

Business

Audi A6

6244 RUB / Day

Convertible

Audi A5 Cabrio

Minivan

Mercedes Vito 9000 4000 RUB

Why use AVIS at San Juan Airport (Puerto Rico)

The main advantages of AVIS are:

  • Affordable prices
  • Large selection of cars for every taste
  • Perfectly clean cars
  • Impeccable reputation:
  • High level of customer service
  • A simple procedure for receiving and returning a car.

You can always count on our help if something goes wrong. This makes Bookingautos.com a reliable and caring car booking service.

AVIS — San Juan Airport (Puerto Rico) offers rental of economy cars, compact cars, SUVs, convertibles and electric vehicles. Large companies can rent a passenger minibus, and a family with children can rent a minivan.

What you need to know about AVIS

AVIS helps travelers not only relax in comfort, but also plan their budget wisely. AVIS offers nice bonuses. With the AVIS loyalty card, additional options are available, a free car category upgrade and a rental discount.

In some cases, the company is willing to provide services without a credit card. This will allow debit card holders to rent cars too.

When ordering a rental at AVIS (San Juan Airport (Puerto Rico)) discount up to 30%.

The discount is valid when ordering a car for 5 days or more, and its application is possible for cars of the categories Standard, Business, 4×4 and Minivan.

  • Booking Audi A4 at least 3 weeks before receipt, gives a discount up to 25% .
  • Renting a car Mercedes E for 7 days will save you 20% .
  • If you book VW Tiguan for 3 days with pickup at San Juan Airport (Puerto Rico) the discount will be 15% .

AVIS approaches clients individually. Everyone has the opportunity to receive additional services for free, or at a reduced price. These services include the possibility of unlimited mileage. The «Additional Driver» service is also available, when the rental company allows several drivers to drive the car at no additional charge.

Other car rental companies in San Juan Airport (Puerto Rico)

Taxi from Luis Munoz Marin Airport (San Juan) to San Juan on pre-order

This route will be available soon

Transfers will be here in a couple of weeks. In the meantime, you can leave your email to receive travel discounts from Kiwitaxi.

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How the service works

1

You enter route
and choose a car
You can order a car of any capacity
— from Micro for two
to a 19-seater bus.

2

Fill out the order form
and choose how to pay
Specify the date and time of the meeting,
choose the payment method.
After placing an order by mail
you will receive a confirmation of the trip — a voucher.

The driver meets you
with a sign at the airport
At the right time, the driver will be waiting for you on the spot
. He will escort you to car
and take you to the hotel.

Everything is cool, super driver, careful driving, comfortable and clean car 👏❤️
EKATERINA KLIPINA

Excellent execution of the order. We have been using transfer from KiwiTaxi for 10 years already. Always on time, high quality and without problems. I recommend to all! Sincerely, Victor
VIKTOR SEREBROVSKII

Excellent service! The plane was delayed, but the driver waited + comfortable car 🔥🤗
Yulia Tikhanova

Thank you very much, everything is super. The flight was delayed for 3 hours, while nothing has changed, we were met immediately, the car was served in 5 minutes, the car and the driver were excellent.
Valerii Korolev

Met, taken, everything is cool 👍
Not the first dozen times I use their services, well done!!!
Andrei Mokrov

I really liked the company that organized the transfer. Good car, polite and attentive driver: my boyfriend arrived with a broken leg and the driver even offered to help us carry our things to the apartment. They arrived on time, with a clearly readable sign, everything is fine!
Germashova Julia

In general, super comfortable, because we were met with a sign right after passport control, waited until we changed the money and drove comfortably
Elena Farrakhova

We met with a sign, helped to pack all things, excellent driving style, offered to share the Internet, showed Yerevan and all the sights along the way
Bakhvalova Natalia

Thank you very much!!!
My wife is happy, I’m calm!
I will always use your company!
Olga Maslennikova

Everything went great. The driver patiently waited for us, although baggage claim was delayed for 40 minutes. Extremely kind, restrained and correct. The car is perfectly clean. Thank you very much for the great service!
Stepanova Elena

We make sure everything goes according to plan

Waiting in case of
flight delay
90 minutes free waiting
at the airport.

Free cancellation
and order change
One day before the trip.

Support 24/7
in Russian
By phone and on the website.

FAQ

How to find and order a transfer?

In the search form, specify your route: in the «From» field, enter the place of departure, in the «To» field — the destination. You can select an airport, train station, city or hotel from the drop-down prompts, or enter the exact address of the place.

Next, specify the number of passengers and click the «Get Prices» button. Choose the appropriate transfer and fill out the order form.

How long before the trip can I make an order?

It depends on the vehicle class.

Minimum time for which we accept an order:

16 hours for Premium, Premium Minibus 6 pax and Minibus 10, 13, 16, 19 pax.

24 hours — for cars of Micro, Economy, Comfort, Minivan 4 pax, Minibus 7 pax classes.

You can place an urgent order if there are less than 16 hours left before the trip. We will try to find a driver and let you know if we can provide a transfer.

How can I check that my order has been accepted?

A travel confirmation voucher will be sent to the email address you provide when booking. It will contain the order number and other information about the transfer.

If you have not received your voucher, please contact Kiwitaxi support: write to [email protected] or call 8 800 200 32 92.

What should I do if my flight is delayed?

If your flight is delayed, please contact the driver using the phone number on your voucher. State your order number and new arrival time.

You can also report a flight delay to Kiwitaxi support: write to [email protected] or call 8 800 200 32 92.

How can I find my driver?

The exact meeting point will be indicated on your voucher. You will receive it by email immediately after placing your order.

If the trip is from the airport, the driver will meet you with a name sign.

Help

For any questions

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Benefits of Kiwitaxi transfers from Luis Munoz Marin Airport (San Juan) to San Juan

Kiwitaxi works with professional transport companies, setting the same standards for carriers in different countries. This allows you to achieve predictable quality of service around the world.

The fastest way to travel from San Juan Airport to San Juan

Transfer is 1.5–2.5 times faster than public transport. Due to the fact that you do not need to adjust to the schedule and do not have to waste time on stops along the route.

Faster than a taxi on the spot by an average of 5–15 minutes, , since the Kiwitaxi driver arrives at the appointed time, and you do not have to waste time looking for the right car and waiting for a pickup.

A comfortable option without additional stress

The car you need will arrive. At the time of ordering on the website, you choose the capacity and additional options, for example, a child seat for the desired age.

Meet at a convenient location. At airports, drivers or those who meet Kiwitaxi try to be as close to the arrivals area as the rules allow with a sign with the name of the client. In hotels we try to meet at the reception; San Juan Airport is no exception.

No need to know the language of a foreign country. Many drivers and those who meet Kiwitaxi speak Russian, and even more speak English. In extreme cases, you can communicate with a support manager who knows Russian for sure.

Serviceable cars and professional drivers. Kiwitaxi works with licensed carriers. Transfers are carried out on cars that have passed MOT, not older than seven years. Drivers have licenses for professional activity.

Service at an understandable price

The price is fixed at the time of order.

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