Uber taxi puerto rico: San Juan, PR: a Guide for Getting Around in the City

Everything You Need to Know · Eternal Expat

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Uber in Puerto Rico is pretty much exactly like Uber everywhere else in the world. If you already use the app, you can rest assured you will be able to use it in exactly the same way you use it in your home country.

I use Uber in Puerto Rico whenever I’m there and think, besides renting a car, it’s the easiest way to get around San Juan.

Using Uber at the Airport in San Juan

You cannot use Uber when exiting the Airport in Puerto Rico. 

The only way to get out of the airport in San Juan is to take an airport taxi. 

When you come out of the arrivals area, collect your luggage, and exit to the front of the airport, you’ll see a line for taxis. Here you will pay $21 to go to the center of San Juan and around the hotel district. It’s slightly more if you are going to Old San Juan.

You can, however, take Uber from San Juan downtown area, back to the airport.

I took an Uber from Ocean Park area of San Juan to the airport and it cost me $6. Obviously, significantly less than the airport taxis.

Where Can You Use Uber in Puerto Rico?

Uber is available all over San Juan. You can take it from one end of the city to the other and most rides cost less than $10. 

When I was staying in Ocean Park, I took Uber to Old San Juan to check out all the things to do in San Juan.

I also saw a few (very few) Uber drivers around Rincon. It was relatively easy to get one in the downtown area of Rincon, but it was nearly impossible to get one in the suburb areas where out hotel was.

I traveled the outer area of the island and didn’t find Uber anywhere else besides Rincon and San Juan. However, according to their website, Uber is also available in Ponce.

Is Uber in Puerto Rico Safe?

I took Uber by myself and sometimes with a friend that I was traveling with and either way I felt safe.  

Just like in other parts of the US, Uber drivers go through a background check. The cars are nice and relatively new. Every single one I got in was large (SUVs or minivans) and clean.

The drivers were mostly men, although I did have one female driver while I was there. All were respectful and for the most part, simply picked me up, kept to themselves, and dropped me off without much chit-chat.

How Much Does it Cost to Take an Uber in Puerto Rico?

Uber in Puerto Rico is slightly less expensive than Uber in New York, but not quite as cheap as Uber in Mexico City. 

Most rides I took were from Ocean Park to Old San Juan and back again. These rides usually cost me about $5-6 USD. From Ocean Park to the airport, it cost me just over $6. My friend took an Uber from the hotel zone to the airport and it cost her $8.

If you are traveling to Puerto Rico from somewhere other than the US, just know that the prices quoted on Uber will be in US Dollars.

How to Use Uber in Puerto Rico?

If you have never used Uber before, fear not. It’s a very simple app.

Simply download it onto your phone from the app store. It’s available for both Apple and Android.

You will need to enter your phone number and create a login.

Then you should add a credit or debit card to the payment section of the app. In some parts of the world, you can pay in cash with Uber, but in Puerto Rico, you must use a debit or credit card.

Every time you order an Uber, it will charge that card with the amount shown to you before booking.

There are a few options available on Uber in Puerto Rico when you want to book a car.

You can choose to have Uber X which is simply an Uber that you take on your own. This is for between one and four people. 

If you have more than four people in your group, you will either need to book two vehicles (you can only book one vehicle at a time on your app, so someone else in the group will have to book the other Uber) or you need to book a larger vehicle.

If that is the case, you can book what’s called an Uber XL. This will bring you a vehicle that fits up to 6 people (excluding the driver).

In the setting section of the app, you’ll be able to see where to add payment methods, how to track your previous trips, and even how to get some free rides be sharing your codes with friends

Should You Tip & How to TIp

If you are from somewhere other than the US, tipping all the time may feel strange, but tipping your taxi and Uber drivers is pretty common practice in both mainland USA and in Puerto Rico. 

Once you complete your trip and you go back into the app, you can add a small tip for the driver. This will be added to the total on your credit or debit card. 

Alternatively, you can offer the driver a cash tip when you exit the car.

A few dollars is more than enough when the ride is less than $10.

Do you Need a Different SIM to Use Uber in Puerto Rico?

If you are from the US and you have a US phone plan, your phone will work as normal in Puerto Rico. Although an island, Puerto Rico is completely part of the United States, so your phone should work as though you are back home.

If you are not from the US, you can still use Uber, you will just have to use it on Wi-Fi or you will have to get a US SIM card when you get to the island.

Any phone store in San Juan like Radio Shack or AT&T can set you up with a pay as you go card that will allow you to have some data while you’re on the island (or traveling anywhere else in the US).

The Truth About Taxis, Ubers and Rental Cars in Puerto Rico

 
There is a reason that shipping cars to Puerto Rico can be the sole purpose of a business. All of the other options for transportation in Puerto Rico are either notoriously unreliable, outrageously expensive or both.

It can be complicated, frustrating and expensive getting around in Puerto Rico to say the least. For a short trip, you will likely have no choice but to deal with cabs and rental cars. However, for any sort of extended trip, it makes much more sense to ship your car to Puerto Rico.
 

Taxis

Taxis are more reliable than public transportation and ride-share apps in Puerto Rico. You can usually look up a local taxi wherever you are on your phone and call them for a ride. The problem is that many of these taxis run without meters. Thus, they can charge jaw-droppingly high prices based on how well they can gauge your level of desperation for transportation.

If you will be in Puerto Rico for a few days, you might as well rent a car based on all the money you will end up spending on cabs. Several days of cab rides in Puerto Rico can easily run a couple of hundred dollars.

If you are taking a taxi in Puerto Rico, be sure to ask what the fare will be in advanced.
 

Ubers and other ride-share apps

Uber, for the most part, doesn’t operate in Puerto Rico. You can get some limited service in the San Juan area but that is pretty much about it. With other ride-share apps like Lyft or Juno, there is no operation in Puerto Rico whatsoever.

In fact, legislation was pushed for by taxi lobbyist groups and won that now prohibits ride-share apps from picking up or dropping off at the airport and certain hotels in San Juan. So, it would be best to forget using any ride-share apps all together while in Puerto Rico.
 

Rental cars

Rental cars are probably the best option for getting around Puerto Rico other than shipping your car there. However, this does not mean the experience of renting a car in Puerto Rico will be a pleasant one.

The price for renting a car is fairly comparable to the United States. It might end up being slightly more expensive.

The issue is how poorly run the rental car centers are run. They are almost always understaffed. What staff many of the rental car centers do have working can be inattentive and rude at times.

With the exception of shipping your own car to Puerto Rico, your best bet is to bundle your car rental with your hotel reservation in advanced with a site like Expedia.

The roads in Puerto Rico are also in really bad shape. There are bad potholes everywhere that sometimes are not even visible. The quality of the average driver is not great either. People routinely roll through stop signs, stop in the middle of traffic suddenly for no reason and drive way too fast or too slow.

The point here is that the rental companies in Puerto Rico are known for being quick to blame you for any damage you have on your car when you bring it back, even if it was there when they gave you the car.

So, you should be sure to make note of and document all existing damage when you receive the car. You should also be absolutely sure to purchase the rental insurance too. It will more than likely come in handy when you get your rental damaged by a pothole or something else and it only costs an extra ten dollars per day.
 

Ship your car to Puerto Rico

Getting around to different places in Puerto Rico can be a real hassle. Public transportation operates on a seemingly random schedule, renting a car can take a long time and be very frustrating, and taking a cab can end up being very expensive.

The only really reliable option you have is to ship your vehicle to Puerto Rico. If you choose to ship your car to Puerto Rico, Puerto Rico Car Transport can help you get it done from start to finish! Call us today at 904-322-7644.

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