Discover 800 number: Fraud & Account Protection – Security
Fraud & Account Protection – Security
How does Discover monitor my account for fraud?
Discover monitors your account through a free service called Proactive Fraud Monitoring. This tool is constantly monitoring your card for any fraudulent activity and notifies you if any suspicious activity is detected. Click the link to sign up for fraud alerts.
What should I do to monitor my account for possible fraud?
You should regularly check your statement for any suspicious or unknown purchases. You can also check your account online. If you notice any unusual transactions, check with anyone you authorized to use your card to see if they recognize the transactions. If they do not, you can Initiate a Dispute or contact Customer Service.
Note: Even if you are a Discover Miles Card holder, you should notify Discover if you are planning to travel, especially outside of the U.S.
Learn More
If I find fraudulent charges on my account, am I held liable?
Discover’s $0 Fraud Liability Guarantee means you’re never responsible for unauthorized purchases on your Discover Card account.
1
As a security measure, should I log out of the Account Center after each visit?
You should always log out at the end of each Account Center session. If you don’t log out, others using the same computer could potentially access information saved or cached in the memory of the browser. As an extra precaution, close your browser’s window before leaving the computer.
If I have multiple cards, how can I protect one from being stolen?
If you request another card design and have multiple cards under your account, make sure you keep track of all of your cards and destroy your card once it is expired.
What should I use for my Account Center password?
A good password should be easy for you to remember but hard for somebody else to guess. Avoid using passwords that others might guess, such as a birth date, Social Security number or pet’s name.
Select passwords you’ll remember, but try replacing some of the letters with numbers—”secret” might be “s1cr1t,” for example.
And mix up your passwords—use different passwords at different websites.
What security measures are in place on Discovercard.com?
We currently have multiple industry-standard security solutions in place including:
- 128-bit Secure Socket Layer (SSL) that encodes the personal information you send over the Internet
- Multiple firewall layers
- Active system monitoring to provide real-time alerts
Making sure you’re secure when you manage your online account at Discover.com is one of our top priorities. Also our $0 Fraud Liability Guarantee means that you’re never responsible for unauthorized purchases on your Discover Card account.1
If we detect unusual activity on your account, we may ask you to review recent transactions and verify they are valid.
How do I verify my transactions?
You can verify your transactions online, or if you prefer to contact us by phone you can call us at 1-800-DISCOVER (1-800-347-2683).
The transactions I was asked to verify were valid, but when viewing my Account Activity, I see other transactions that are not valid. What do I do?
Please contact us at 1-800-347-2683 so that we may review your transactions with you and take appropriate action.
How do I know if a transaction was declined?
When you verify your recent activity, each transaction will say approved or declined. Once you are logged in to the Account Center, approved transactions will be displayed in the Pending Transactions section of your Account Activity.
Can I chat with you instead of calling you?
If a Fraud Specialist is available to chat with you, an option to “Chat Now” will be provided on the transaction verification page. If chat agents are not available, you will receive optimal service by contacting us at 1-800-DISCOVER (1-800-347-2683).
Authentic e-mails from Discover will come from one of these five addresses:
comIf you receive what appears to be a fraudulent e-mail from us, please call 1-800-DISCOVER (1-800-347-2683) or e-mail us at [email protected] immediately.
Important information
Discover’s Online Technical Support – Help Center
DISCOVER CARD HELP CENTER
Technical Support for Visitors to Discover.com
Frequently Asked Questions
You can tell what browser you are using by:
- Clicking on the “Help” button on your browser’s tool bar
- Clicking on “About” for the browser and the version will display in that window
Because of security measures, you are logged off due to inactivity so no one can steal your information.
So that you can securely log in to the Account Center, a small file, called a cookie, needs to be placed on your computer. You may need to change your Internet options to allow this to happen.
Please follow these steps for Internet Explorer 8:
- Click on the Start menu and select “Control Panel”
- Select “Internet Options” (If you do not see “Internet Options,” select “Classic View” and then “Internet Options”)
- Select the “Privacy” tab at the top of the “Internet Options” page
- If you see a slide bar, make sure it is set to “Medium.” If you do not see a slide bar, click on “Default” so that you may set the slide bar to “Medium.”
- Click on the “Sites” button below the slide bar.
- Type “Discover.com” in the “Address of Website” field and click on the “Allow” button on the right. Then type “Discovercard.com” in the “Address of Website” field and click on the “Allow” button again.
- Click “OK” on both the “Trusted Sites” and “Internet Options”dialog boxes.
Please follow these steps for Firefox:
- In Firefox click on “Tools”
- Select “Options”
- Select “Privacy”
- In the “Firefox will:” box select “Use custom settings for history”
- Check “Accept cookies from sites”
- Check “Accept 3rd party cookies”
We have multiple industry-standard security solutions in place such as 128-bit Secure Socket Layer (SSL), which encodes personal information you send over the Internet. We also employ multiple firewall layers and active system monitoring to provide real-time fraud alerts.
We limit the number of unsuccessful registration attempts that can occur in one day to protect the security of your Discover Card account. If you receive this message, you will be unable to re-register until the following day.
If you need immediate access, you can contact Customer Service at 1-800-Discover (1-800-347-2683).
This message indicates that someone else has already chosen the user ID you wish to use and you must select something else.
We limit the number of unsuccessful sign-in attempts that can occur in one day to help protect the security of your account. If you receive this message, you will not be able to access your account until the following day. If you need immediate assistance, please contact Customer Service at 1-800-DISCOVER (1-800-347-2683) and ask for a password reset.
This message may indicate your browser’s version or settings are incompatible with our website’s security. Check to see if there are any updates for your browser. You also may try to delete the temporary Internet files stored within your browser and then type in the desired web address.
Note: Sometimes bookmarks become outdated and may bring up the “Page Cannot be Displayed” error.
You can always call our 100% U.S.-based customer service team and talk with a real person any time if you have questions about a message on our website.
Still have questions?
Number 8800 from MegaFon | Connect the number 8 800
The “8 800” service will increase the number of incoming calls to your company.
Potential customers from anywhere in the Russian Federation will be able to call from a landline for free
or mobile number to clarify the necessary information or place an order.
Connection from 0 ₽
Subscription fee from 1500 ₽/month
Find a number
Submit a request
Download presentation
8 800 is a hotline for your customers
How the service will help business
Select number 8800 on our website
Connect online the number you like.
Connection – from 0 ₽, setup – no more than 20 minutes.
Customers will be able to call you free of charge from anywhere in the Russian Federation
In addition, a multichannel number will allow you to receive several calls at the same time.
Attract more customers
Create a comfortable environment for calling your company and enhance the image of a reliable organization.
Opportunities
- Beautiful format number
8-800-222-XX-XX
8-800-444-XX-XX
8-800-550-XX–XX - Additional short number XX-XX is easy to remember and quickly dial from a mobile phone
- Personal account for setting up your 8800 number with the setup wizard function
- Call statistics to determine the efficiency of managers and load phone numbers lines
- Many options and rules for configuring the routing of incoming customer calls
- A single number for customers from anywhere in Russia. Calls can be directed to any office in the region of the caller. Convenient for placement on the website and in advertising
Convenient for placement on the website and in advertisingApplication examples
Accept multiple calls at the same time
- Task
- Your company is increasing advertising activities or entering new regions. You understand that your advertising number will often be called by several customers at the same time.
- Solution
- The 8800 multi-line number allows you to receive multiple calls at the same time. Thus, you will not miss a single client due to a busy line. Send call forwarding to your physical phones: both landlines and mobiles.
Make calls to your company free for the client
- Task
- The client is thinking which company from the list of found ones he will call. Other things being equal, he will always choose the most reliable and convenient solution.
- Solution
- A call to the number “8 800” creates the image of a serious company, since the call is free of charge from anywhere in Russia. Customer convenience is your advantage over your competitors. Don’t forget to mention the free call when you post the number “8 800” on your website.
Customer convenience is your advantage over your competitors. Don’t forget to mention the free call when you post the number “8 800” on your website.Analyze requests to your company
- Task
- You, like any business, use advertising in your activities. Some calls come to you through a phone number, and to evaluate the effectiveness of advertising, you need to keep statistics of incoming calls.
- Solution
- The 8 800 service is more than just a phone number. In your personal account, you can get detailed call statistics, view the numbers from which you called, and evaluate the average call duration.
Receive calls from regions
- Task
- Your company has branches in regions. Each region has its own phone number for receiving orders. There are many numbers, it is inconvenient to place them on the site, it is difficult for customers to remember them.
- Solution
- Connect “8 800” number and select call forwarding options by region. An incoming call is automatically forwarded to your employee in the same region. Call forwarding settings by day of the week and time of day are also available.
An incoming call is automatically forwarded to your employee in the same region. Call forwarding settings by day of the week and time of day are also available.Tariff “Light Start”
Unified payment for connecting numbers 8800
- Standard number
- 0 ₽
- Bronze number
- Silver
9000 · 9000
| Minute packages | 500 min.+100 bonus minutes | 750 min. | 1500 min. |
|---|---|---|---|
| Package price of minutes including VAT | 1500 ₽/month | 2000 ₽/month | 3500 ₽/month |
| Calls in excess of the package of minutes from MegaFon mobile numbers including VAT | 1.5 ₽/min. | $1.5/min. | $1.5/min. |
| Calls in excess of the package of minutes from other Russian numbers including VAT | 3. 5 ₽/min. | $3.5/min. | $3.5/min. |
Documents
Special rates
Tariffs with special conditions for large organizations.
They are provided and are valid when connecting the number 8800 of the Premium category,
or if your expenses for the “8 800” service are more than 3200 ₽ per month.
Choose a Premium category number and provide contact information.
You will receive an SMS confirming the number reservation, and a MegaFon specialist will call you back.
Choose a Premium number
Want to know more?
Our experts can help you find solutions based on your business needs
Get advice
Knowledge base
Here you will find answers to frequently asked questions about the service and contact details for support.
Knowledge base
FAQ
Yes.
Your 8 800 number can be set up for 24/7 multi-operator service
and, if necessary, organize a network to receive calls from different regions.
From mobile numbers of all Russian operators and landlines of all regions of Russia.
Calls to the number with the code 8800 are free. For voice communication services over the Internet
(e.g. Skype) calls to 8800 are not available.
Yes. You can activate the service for any required period.
For example, during a marketing campaign.
To set up the 8800 number, we suggest using your personal account, where you can:
- Manage the rules and schedule for routing incoming calls
- Create groups of employees who receive calls
- Set restrictions for incoming calls
- View and download statistics
- Customize profile settings
in MegaFon.
The password and login for access to your personal account will be sent to you as specified in the application
contact details.
Please note that from 10/14/2019 we offer our customers to set up
number 8800 in a new, intuitive personal account.
The setup wizard feature will automatically detect your first login to your personal account
and offer to quickly and conveniently set up redirect rules.
Select the number by category or by the numbers that should be contained in the number. Check the box next to
room you like and click the “Book” button. In the form that opens, enter your name
and mobile phone number. You will receive an SMS with a verification code. Enter this code in the system
booking rooms and select the form of concluding an agreement: electronic (see “How to connect
service “8 800″ online?”) or paper. Click the “Book” button and receive an SMS
with room reservation confirmation.
To conclude an agreement in paper form, indicate the contacts: name of the organization, TIN,
e-mail and the region of the Russian Federation in which the contract is concluded.
After sending the completed form to you
You will receive an SMS confirming the room reservation.
Booking period is 20 calendar days. The end date of the reservation is indicated in the SMS.
An additional short number is a number that consists of three to five digits.
MegaFon subscribers can make free calls to a number from a mobile phone throughout Russia.
A short number is easier to remember than a “regular” phone number. Therefore, these numbers are used
for advertising purposes: they are placed on banners and billboards, in TV advertising and on the radio. Also short
numbers are used as contact numbers for contacting customer services and support services,
e.g. banks and retail chains.
Use the short number in your communications with clients to receive calls from mobile phones,
and the number “8 800” is for receiving calls from city numbers. We can pick up a short number,
which will match the end of your number “8 800”.
For example, our client
service two numbers: long 8-800-550-05-55 and short 0555.
Short number is an additional paid option of the 8800 service called “Hot Line”.
The cost of connections from users is paid by the owner of the number. Incoming processing logic
calls to a short number can be the same as for the “8 800” number. In order to
the short number could be called by mobile subscribers of other mobile operators,
it is necessary to additionally conclude contracts with them.
Details
Brief company name of the Bank in English:
“LOCKO-Bank”
For verification by Beneficiaries of the facts of issuance of bank guarantees and by Notaries of issued powers of attorney
| Kovaleva Larisa Viktorovna | Head of the Banking Support Service, Tel. (495) 739-55-55 (ext. 5435), E-mail: lkovaleva@lockobank.  ru |
| Zinchenko Elena Vitalievna | Head of the Center for documentary support of transactions, Tel. (495) 739-55-55 (ext. 5436), E-mail: [email protected] |
Additional phone numbers of the Bank
| City | Telephone number |
|---|---|
| Moscow | 8-800-250-50-50, +7 495 739-55-55, +7 499 705-25-05 |
| Belgorod | +7 472 278 41 24 |
| Volgograd | +7 8442 530 424 |
| Voronezh | +7 473 205 97 37 |
| Kazan | +7 843 202 39 69 |
| Kaliningrad | +7 401 220 02 31 |
| Krasnodar | +7 861 205 98 73 |
| Nizhny Novgorod | +7 831 261 37 14 |
| Novosibirsk | +7 383 207 96 98 |
| Omsk | +7 381 266 47 16 |
| Perm | +7 342 256 39 92 |
| Rostov-on-Don | +7 863 209 81 01 |
| Samara | +7 846 300 24 84 |
| Saratov | +7 845 275 43 13 |
St. Petersburg | +7 812 426 38 89 |
| Tyumen | +7 345 221 26 96 |
| Ivanovo | +7 493 292 01 91 |
| Yekaterinburg | +7 343 226 09 86 |
| Ufa | +7 347 201 76 62 |
| Chelyabinsk | +7 351 240 87 00 |
| Yaroslavl | +7 485 267 37 79 |
General license of the Bank
Subdivision of the Bank of Russia supervising the activities of a credit institution
Banking supervision over the activities of a credit organization CB “LOKO-Bank” (JSC), reg. No. 2707 is carried out by the Current Banking Supervision Service of the Bank of Russia. Phones of the Contact Center of the Central Bank of the Russian Federation: 8-800-250-40-72, 8-495-771-91-00.
Supervision over compliance with the requirements of the legislation of the Russian Federation in the field of protecting the rights of consumers of financial services is carried out by the Service for the Protection of Consumer Rights and Ensuring the Accessibility of Financial Services of the Bank of Russia.
An appeal on violation by the actions (inaction) of a credit institution of the legislation of the Russian Federation, as well as the legally protected rights and interests of individuals or legal entities, may be sent for consideration to the Bank of Russia through the Internet reception (www.cbr.ru/Internet reception).
No. 30101810945250000161 in the Main Department of the Central Bank of the Russian Federation for the Central Federal District, Moscow (GU of the Bank of Russia for the Central Federal District).
No. 2470081887050000
Ardshinbank CJSC, Yerevan, Armenia
SWIFT: ASHBAM22
No. BY08AKBB170200009332
000
JSC ‘Savings Bank ‘Belarusbank’, Minsk, Belarus
SWIFT: AKBBBY2X
UNP 100325912
No. 0100CNY0100062
HARBIN BANK CO.,LTD, Harbin, China
SWIFT: HCCBCNBH
CIPS CLOKRUMMXXX
No. 400886966100EUR
Commerzbank AG, Frankfurt am Main, Germany
SWIFT: COBADEFF
No. 2470081887050060
ARDSHINBANK CJSC, Yerevan, Armenia
SWIFT: ASHBAM22
Correspondent bank: JSC BANK OF GEORGIA,
SWIFT: BAGAGE22
Account No.